Frequently Asked Questions
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All orders are processed within 7–10 business days. Orders are not shipped or delivered on weekends or holidays. During high-volume periods or special promotions, processing may take slightly longer.
Shipping is completely FREE for all orders. Estimated delivery time is up to 14 business days after order processing. Delivery times may vary depending on destination, customs clearance, and local courier services.
Once your order has been shipped, you will receive a tracking number via email so you can track your shipment in real time. For international orders, customers are responsible for any customs duties, taxes, or import fees. If your package arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
A cult classic and fan favorite, Friends is close to the hearts of many around the world. Being relatable, one aspect that inspires all is the sense of style showcased by the characters, which adds an extra layer of connection and admiration for the audience.
The diva and everyone’s favorite Jennifer Anniston style in the series is in a class of its own, which has inspired us to introduce Rachel Green Maroon Leather Coat. Effortlessly capturing the essence of urban sophistication, this Rachel's outfit exudes confidence and a chic city vibe paired with the knee-high boots.
Crafted to perfection by our skilled craftsmen, this long maroon coat exterior is constructed using 100% top-quality genuine leather, while the interior is made from premium viscose for the ultimate comfort experience. The button-down closure is a nod to the classic style, not only adding to the visual appeal of the outerwear but also serving functional purposes. Equipped with two outer pockets and one inner pocket, it offers ample storage, which allows you to carry all your essentials on the go hassle-free.
Outfit Type: Women Leather Coat
Material:
Outer: Real Leather
Inner: Soft Viscose Lining
Color: Maroon
Pockets: 2 Outer, 1 Inner Pockets
Closure: Button Closure
Collar Style: Classic Shirt Style
Size: Refer Size-Chart
At The Western Jacket, we’re committed to delivering high-quality jackets that meet your expectations. Every item is carefully inspected before shipping. If you encounter any issue with your order, we’re here to assist. Please review the details below to understand our return policy.
Business Name: The Western Jacket
Address: Haji Pura Road, Sialkot 51310, Pakistan
Once your order ships, you will receive a tracking number via email to monitor delivery status.
The Western Jacket is not responsible for shipping delays, lost, or damaged packages once shipped. If your item arrives damaged, contact us within 48 hours of delivery with photos, and we will assist accordingly.
Email: support@thewesternjacket.com
Phone: +92 331 0431753
Each product page shows a size chart. Compare your measurements to these charts for the best fit.
If the jacket doesn’t fit, you can exchange it for a different size (see our returns/exchange policy).
We accept major credit/debit cards (Visa, MasterCard) and secure online payment options available at checkout.
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